Finding the Best Flower Shop to Meet your Needs
Finding the best flower shop to meet your needs can be just like finding the right doctor or dentist - you need to experience it for yourself. You may get plenty of comments coming your way from friends, family, and co-workers about various flower shop stories that will bias you one way or another. It is important to remember though that each person has different needs so the flower shop that is right for them may not offer you want you are looking for.
A flower shop that has been around for a long time must be doing something right or they would have been out of business by now. Longevity is a good indicator that the flower shop offers quality products, delivers them on time, has fair prices, and offers excellent customer service. The best flower shop is able to successfully excel in all of these areas time and time again.
Flowers aren't the cheapest item you can choose to send to someone but they are often worth the price you will pay for them. The best flower shop should offer you an array of flowers to select from at a decent price. You shouldn't have to go broke every time you consider sending flowers to someone. It is possible for a flower shop to offer something that meets the financial ability of each person who comes in.
You should never feel pressured to make a purchase when you enter a flower shop. The staff should greet you upon entering and offer you any assistance. It is important to understand that the staff in a flower shop is dedicated to providing one on one attention for each customer. If you don't feel that your needs are being treated like a priority then you need to keep looking for the right flower shop.
You should get the same excellent quality of service each time your visit a flower shop. It shouldn't matter if you only come in twice a year or once a week. It also shouldn't matter if you spend a small amount of money of flowers or a large amount. Many flower shop owners due extend special offers to their best customers though including discounted prices. If such offers aren't extended to you don't be afraid to ask about them.
You may have to wait a while before they are able to assist you. Make sure you have plenty of time when you go to a flower shop. You can also try going first thing in the morning when it is less likely to be busy. If you want to hire the flower shop to meet your needs for a wedding or other special occasion you should take the time to schedule an appointment. This way you are guaranteed the individual attention for your project.
The best flower shop for you is one that you can feel comfortable in the moment you step inside. You should always feel comfortable about sharing your ideas for the flowers you wish to purchase. In return you should be able to count on quality service that doesn't stop until you are satisfied with your purchase and it has been delivered.
While you are looking around in the flower shop pay attention to the quality of each item you find available. Remember that you get what you pay for so if the prices are quite low then don't expect the same quality as their top priced items. You should also pay attention to the quality of service that is being provided. It will give you an insight as to the daily operations of the flower shop. You should feel confident that they will deliver on the promises that they make while you are finalizing your purchase.
Is the staff paying close attention to important details? Are they writing down information as the customer gives it to them? Do they repeat back names and addresses to ensure the delivery information is correct? All of these details are very important for each and every order that they process.
If you are looking for something very creative in the way of a floral design talk with those at the flower shop. They should be able to help you find just the right type of flowers and colors to make it as special as possible. They can also assist you with the type of card to send with the floral arrangement.
Some flowers are more difficult to come by than others but that doesn't mean you can't get them. If you approach the right flower show they will be very happy to assist you with any special requests. Make sure you give them plenty of time to track down the types of flowers in the right colors that you are searching for. Depending on the hoops they have to jump through to accomplish for you there may be a charge. In may instances though this is just another service they gladly offer to customers.
At most flower shops you can see the area where the actual floral arrangements are put together. This gives you an up close and personal view of the process as it is taken place. You will likely find very creative people working in this area of the flower shop who clearly enjoy their job. If you plan to have the flower shop fill a large order for you this is important.
Once you have decided on your purchase it is important to know that your information will be kept confidential. It is no one else's business who you are sending flowers to or the reason why. Most flower shop policies clearly state that your information will not be shared with anyone else. If you want to send flowers as a secret admirer then this is a very important detail. You don't want them to be able to phone the flower shop and find out who sent them.
Of course you do have to understand that there are times when a flower shop has to comply with providing information to the authorities. These types of situations are very rare but they do happen.
Every detail should be taken into consideration by the flower shop before you walk out the door. You should feel confident that your needs are being met and not have to worry about what they arrangement is going to look like when it gets to its destination. A quality flower shop knows how to meet every need of the customer while treating them like individuals. Everyone has different needs, ideas, and a budget restraints when it comes to buying flowers. Those differences need to be respected at all times.
Organization is a key element to operating a flower shop. Your observations while you are there should tell if it is well organized. Be very cautious if it isn't because you don't want to risk your order being filled wrong or misplaced all together. Friendly service by qualified professionals is very important. You may be surprised to find just how much there is to know in order to properly meet the needs of each person that comes into a flower shop.
Since there is no cooking cutter approach to providing customer service in the area of flowers this isn't the right job for just anyone. A flower shop is represented by the quality of the people who they hire to sell the flowers, put the arrangements together, and deliver them. With that in mind the owner of a flower shop needs to be very selective in their hiring process.
If you have been working with a particular flower shop for a while and then experience difficulty with a particular employee you need to notify the owner of the situation. Chances are they will work hard to resolve the situation because they don't want to lose valued customers. If your problem isn't resolved then you will have to decide if the flower shop is still good enough for you to work with or if you want to seek assistance with another business..
You should be able to tell in the first few minutes of visiting a flower shop if they seem genuinely concerned with meeting your needs. If you get that feeling from them then take the time to see what they offer and how they can help you accomplish your goal which is why you stopped into their store in the first place. Remember that selecting the right flowers is going to take time. If you are in a hurry you may feel like your needs aren't being met. When it comes to selling flowers though it takes time to ensure you are going to be able to meet the needs of the customer.
If you find it difficult to work with a particular flower shop then stop giving them your business. You may think you don't have any alternative if that is the only flower shop in your area. However you can purchase almost any type of flower arrangement you want online where you have plenty of selection. Most flower shop owners are aware of this though and the strive to excel in the areas of quality products and excellent customer service.
Even though a flower shop takes every precaution to ensure your needs are met mistakes sometimes happen. Make sure you provide them with your contact information in case they need to let you know about any problems with your floral arrangement purchase or getting it delivered. Make sure you work with a flower shop that offers a guarantee policy that entitles you to a refund if your order is not filled properly or it does not get delivered as specified.
Check our friends' websites